Careers

Medical Superintendent

Location : Mysuru

Department : Medical Services

Education : Graduation: M.B.B.S.
Post Graduation: MHA or MBA

Additional Qualification: Nil

Experience Required : 8 Years of Experience

Specific / Relevant Experience : Prior work experience in Hospitals required

Position Reports To: Cluster Chief Operating Officer

COMPETENCIES

• Job competence.
• Quality and Safety consciousness.
• Commitment & initiative.
• Initiative, punctuality & learning,
• Adherence to work ethics, dependability.
• Interpersonal relations.
• Team work,
• Communication,
• Positive & empathetic attitude
• Computer Skills & Knowledge
• People Management
• Leadership

JOB RESPONSIBILITIES

Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.

• Intervene in situations involving patients, visitors, hospital staff and other external customers.
• Coordinate operations and personnel activities to meet Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
• Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
• Oversee patient care flow while redirecting and allocating resources.
• Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
• Investigate patient / visitor concerns and implement appropriate courses of action. Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
• Intervene and solve problems concerning inter/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
• Obtain adequate facts and evaluate data to identify and intervene in actual and/or potential safety and risk management issues.
• Communicate patient information (verbal and/or electronic) in a timely manner to department leadership.
• Document pertinent information, actions and decisions and communicates to appropriate leadership.
• Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
• Participate in all quality related activities and support the quality team by being a team player.
• Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
• Collaborate with clinical and support staff to foster delivery of Standard quality care.
• Coordinate triage activities, as needed, through communication with the Medico Social Workers, Bed Control executive for coordinating patient placement and Head of Medical Services.
• Ensure all patient Medical record are complete which is in line with the NABH Requirements.
• In arranging regular training programs for the staff including but not limited to Code Blue training, Basic Life Support Training and Advanced Life Support training Programs; provide feedback for staff and completes QA report.
• Assist Patient Access Services in
  • Maintain visibility with hospital staff through regular rounds.
  • Assist in evaluating and reassigning staff during crisis situations.
  • Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
• Develop and expand programs and services that create continuous learning atmosphere and assist in scientific research and preventive medicine.
• Plan departmental activities, evaluate resident doctors and other hospital employees, create and maintain policies, help develop procedures for medical treatments, quality assurance, patient services, and public relations activities such as community health visits and camps.
• Attend staff meetings; participate in Continuous improvement in development of protocols and quality of services.

Medical Superintendent

Location : Gujarat

Department : Medical Services

Education : Graduation: M.B.B.S.
Post Graduation: MHA or MBA

Additional Qualification: Nil

Experience Required : 8 Years of Experience

Specific / Relevant Experience : Prior work experience in Hospitals required

Position Reports To: Cluster Chief Operating Officer

COMPETENCIES

• Job competence.
• Quality and Safety consciousness.
• Commitment & initiative.
• Initiative, punctuality & learning,
• Adherence to work ethics, dependability.
• Interpersonal relations.
• Team work,
• Communication,
• Positive & empathetic attitude
• Computer Skills & Knowledge
• People Management
• Leadership

JOB RESPONSIBILITIES

Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.

• Intervene in situations involving patients, visitors, hospital staff and other external customers.
• Coordinate operations and personnel activities to meet Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
• Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
• Oversee patient care flow while redirecting and allocating resources.
• Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
• Investigate patient / visitor concerns and implement appropriate courses of action. Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
• Intervene and solve problems concerning inter/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
• Obtain adequate facts and evaluate data to identify and intervene in actual and/or potential safety and risk management issues.
• Communicate patient information (verbal and/or electronic) in a timely manner to department leadership.
• Document pertinent information, actions and decisions and communicates to appropriate leadership.
• Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
• Participate in all quality related activities and support the quality team by being a team player.
• Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
• Collaborate with clinical and support staff to foster delivery of Standard quality care.
• Coordinate triage activities, as needed, through communication with the Medico Social Workers, Bed Control executive for coordinating patient placement and Head of Medical Services.
• Ensure all patient Medical record are complete which is in line with the NABH Requirements.
• In arranging regular training programs for the staff including but not limited to Code Blue training, Basic Life Support Training and Advanced Life Support training Programs; provide feedback for staff and completes QA report.
• Assist Patient Access Services in
  • Maintain visibility with hospital staff through regular rounds.
  • Assist in evaluating and reassigning staff during crisis situations.
  • Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
• Develop and expand programs and services that create continuous learning atmosphere and assist in scientific research and preventive medicine.
• Plan departmental activities, evaluate resident doctors and other hospital employees, create and maintain policies, help develop procedures for medical treatments, quality assurance, patient services, and public relations activities such as community health visits and camps.
• Attend staff meetings; participate in Continuous improvement in development of protocols and quality of services.

Manager- Clinical Services

Location : Bangalore

Department : Clinical Services

Education : MBBS & MBA

Additional Qualification: MBA/ MHA

Experience Required : 8 TO 12 Years

COMPETENCIES

• Strong analytical ability
• Problem solving ability
• Rationality in decision making
• Communication skills
• Interpersonal skills
• Teamwork
• Energetic

• Knowledge about hospital services and standards
• Awareness of overall processes of organization
• Strong clinical and administrative knowledge
• Awareness about NABH guidelines

JOB RESPONSIBILITIES

• To work with Head Medical Services & ensure the clinical quality in all HCG Hospitals is maintained by establishing indicators, bench marking, procuring, and analysing data collated from various hospitals.
• To ensure auditing of clinical records for financial sanctity and adherence to insurance requirements, Documentation, and related activities.
• To work with units on NABH implementation and monitor NABH indicators, wherever deviation institute CAPA.
• Review of clinical work- To follow trends of EMRD stats for Doctor along with regional and unit heads and take appropriate actions wherever necessary to improve overall work of the unit.
• Establish critical protocols & Guidelines for HCG Hospitals.
• Is responsible for improvement in the health information system from the Clinical point of view.
• To be a part of the peer review process as coordinator for Central Medical Quality.
• To be a member of the audit team at the national & corporate level.
• To Support the Opening of new units of HCG.
• Helping the Team in Implementation of Various new initiatives and to trouble shoot the problems.
• Anticipate the roadblocks and alert the team to take preventive steps.
• To align Medical Program to the budget projects. Ensure recruitment and Doctor productivity is as per Budgeted projections.
• To review with Unit COO on Doctor and concern areas and take appropriate actions. 100% compliance.
• Ensure Doctors actively participate in QIP and be part of OE and Total Quality.
• Associate with Chairman & participate all the meetings wherever requested.
• Prepare the Minutes of the Meetings & follow up with concerned staffs across PAN HCG.
• Draw of a document / tracker on MOM to be reviewed with Chairman regularly.
• Ensures active participation of Doctors in all meetings with the stake holders and Tumor board.
• Conduct Quarterly meetings of Doctors with Chairman prepare the corporate dashboard to track the MOM and follow up.
• Conduct Monthly Mortality Review meeting & discuss on the cases to be taken up for Tumor Board.
• To participate in review and update of policies and procedures.
• To follow up with units to perform at least one audit every quarter.
• Get-togethers one event at least in a year for all Doctors.
• To recognize a doctor for going beyond expectations - Once in 2 months.
• Appreciations- Birthday/ work anniversary- To track and make them feel special.

Consultant- Cardiology

Location : Rajkot

Department : Cardiology

Education : MBBS & MD / DNB

Additional Qualification: DM / DNB in Cardiology

Experience Required : 3 - 5 years

Position Reports To: Head Medical Services

COMPETENCIES

• Strong analytical ability
• Problem solving ability
• Rationality in decision making
• Communication skills
• Interpersonal skills
• Teamwork
• Energetic

• Knowledge about hospital services and standards
• Awareness of overall processes of organization
• Strong clinical and administrative knowledge
• Awareness about NABH guidelines

JOB RESPONSIBILITIES

• Perform Clinical examination and Outpatient consultations.
• Order lab investigations and imaging tests for staging, prognostic evaluation and monitoring.
• Admit patients under their care for treatment and evaluation.
• Documentation of clinical notes such as History and physical examination, treatment plan, progress notes, treatment summary, consent forms, medication administration record, medication orders, operative notes, referral notes and transfers, discharge summary, death summary, OPD follow up notes and prescriptions, Lab orders, investigation notes either in electronic format (EMR) or medical record forms.
• Documentation of diagnosis, staging as per TNM and AJCC staging and treatment plan are mandatory.
• Participation and referral of cases in multidisciplinary tumor boards for decision making.
• To work as per the shift timings as per the shift timing as discussed with the management.
• Daily monitoring of inpatients, Conduct of ward rounds, counselling, monitoring progress and treatment of patients under their care.
• Transfer and handover of patients from other departments or consultants.
• Conduct of OPDs on designated days as determined by department HOD/Hospital.
• Teaching and mentoring DNB students/fellow students /Interns in the said clinical speciality.
• Monitoring and supervision of treatment delivery by duty doctors/ registrars in care of their patients.
• Name, Date, Signature on all documentation done by the doctor in the patient’s medical record.
• Ensure completeness of documentation in line with the hospital policy on documentation, Completion of deficiencies in medical record within 48hrs of being notified by the medical records department.
• To take active part in research studies (Investigator Initiated Trials and or clinical trials).
• To ensure that they have at least 2 publications/ abstracts in peer reviewed journals annually.
• To take active part in conferences and CMEs and acquire required credit points as per the state medical council.
• To counsel and educate the patients and their families about their prescribed treatment, their risks, benefits, any alternatives in an honest and ethical manner.
• To document all reports of the patients both from within and outside hospital in the patient’s medical record.
• To ensure completeness and continuity of care documentation in the patient’s medical record and adhere to best documentation practices.
• To have active followup of patients and document survivorship after completion of cancer directed treatment.
• To take informed consent of the patients before any directed treatment or procedure by explaining the procedure to the patients in the language that they understand.
• To adopt best practices in clinical care as determined by the hospital policy from time to time.
• To take an active part in clinical audit, morbidity audit and mortality audits and ensure corrective and preventive action as per the audit findings.
• To take active part in at least two hospital committees for improvement of clinical care.
• To ensure adherence to best documentation practices by dictating clinical notes, discharge summaries etc. using mobile apps or software.
• Supporting and complimenting the marketing activities (National and international) undertaken by the Hospital administration and Marketing team.
• Supporting Hospital Administration in optimal patient care.
• To Perform below as per privileges granted by hospital C&P committee:

1. Cardiac Catherization
2. Coronary Angiography
3. Coronary angioplasty and stent implantation
4. Swan Ganz Catherization
5. Right Heart Catherization
6. Pericardiocentesis
7. Central vein cannulation: subclavian
8. Central vein cannulation: jugular
9. Central vein cannulation: femoral
10. EKG interpretation
11. Holter monitoring
12. Thrombolytic therapy (cardiac)
13. Treadmill stress testing
14. Thallium Stress
15. 2D Doppler
16. Transoesophageal Echo
17. Contrast Echo
18. Stress Echo
19. Pulmonary angiography
20. Temporary pacemaker insertion
21. Permanent pacemaker implantation
22. Pacemaker/ICD follow-up